Student loan consolidation is the process of unifying several loans with different rates and terms into a single loan with a single payment.
I had a few issues before and after getting my loan approved and in both cases, the customer support team was very responsive and helpful. Earnest approved my loan refinance, when another company did not. I believe the interest rate could have been a little lower, but it's still better than my original percentage.Also, they make it very easy to understand the details of your loan. From the beginning to the end of my process to get my student loans to Earnest, everything was extremely easy and the Earnest folks were extremely helpful.I called Earnest support about 8 times when trying to decide on which lender to go with and 2 more times after I made my decision, with only one exception, my questions were answered to my satisfaction and when folks did not know the answer, I was contacted no later than the next day with a response! Thanks for saving me a bunch of interest on my loans!I kept getting denied from other businesses so when I was approved through Earnest I was ecstatic!The process was smooth and intuitive, and the payoff to my other loans happened faster than I expected.